SUPPORT
Quick fixes
My LeetCode task won't verify
Check that the LeetCode username in your Accountify profile is exactly right and that your LeetCode profile is public. The problem has to show as Accepted on your profile today.
I can't submit my gym proof
Allow location for Accountify, check in while you're at your saved gym, then add your photo. You can set or change your gym location in Profile.
My photo or video won't upload
Videos can be up to 30 seconds. Try a steadier connection, and if the clip is huge, record a shorter one or lower your camera quality.
I'm not getting reminders
Allow notifications for Accountify in your phone settings, and turn off battery optimisation for the app if your phone has it.
I'm sick or travelling
Open the match and request a leave day before 11 PM. The first few are approved automatically; after that your partner decides. A leave day keeps your streak and moves no coins.
Pro and billing
Pro is billed by Google Play. To cancel or get a refund, open the Play Store, then Payments & subscriptions, then Subscriptions.
Report a user
Email accountify.app@gmail.com with their @username, the match, and what happened (screenshots help). We review every report within 72 hours and may remove content or suspend the account.
Your data
Read our Privacy Policy, or delete your account. The rules are in our Terms of Service.
Grievance officer
Triamb Talwar, accountify.app@gmail.com. We acknowledge complaints within 24 hours and aim to resolve them within 15 days.